Service

Calls - Call Report

The Call Report can be printed directly from the Call Listing screen.

Ribbon Access:   Service  >   Calls

  1. The Call Listing screen will be displayed.
  2. Select the Site and Status.
    • The example has Durban as site and the New status selected .
  3. Click on the row of the call you wish to generate a call report for.
  4. Click on the Print button to display a list of Report Options.
  5. Click on Call Report.

  1. When you receive the Report Generation message to confirm;
    • Do you want to print the call report for call CN[number]?
  2. Click on Yes.

  1. The Call Report will display in the Reports Preview screen.
  2. From this screen you can make cosmetic changes to the document, as well as Save, Zoom, Add a Watermark, Export or Email the Call Report.
  3. Click on Close to return to the Call List screen.