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Contract

Set to Prior

Some meter readings may not have been captured due to the client being unavailable or due to a machine not being in use.

This process gives you the ability to set the Current Reading equal to the Start Reading for all meters that have not been captured.

This means that usage for these items will be 0, and no cost per copy charges will be billed. Minimum Billing will be billed as usual.

Ribbon Access:   Contract   >   Meter Usage

The Meter Processing screen will be displayed.

Select the Meter

  1. Select the check box in the row of the meter that you wish to select. You can select multiple lines, if required.
  2. In this example, the meter reading of the selected serial number is 0 and the prior reading is 1300.

Set Meter to Prior

  1. Click on Set to Prior.

Confirm Selection

  1. An Input Validation message will pop up asking you;
    • This will set all selected readings equal to the last reading for this meter in the current period. Is this correct?
  2. Click on Yes.

View Updated Reading  

  1. The meter reading will now be set to the prior meter reading.
  2. In this example, the meter reading is now 1300 which is the same as the prior meter reading.