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Procurement

Accept / Reject a Warranty Claim

Ribbon Access:   Procurement   >  Claims

Warranty Claim Listing

The Warranty Claims: Claim No: [ ] screen will be displayed.

Accept Warranty Claim

Select the Site and Status

  1. Select the site.
    • In this image Durban has been selected.
  2. Select the status.
    • This must be set to New.

Select Warranty Claim

  • Click on the row selector in front of the Claim No that you wish to Accept.

Accept Warranty Claim

  • Click on Accept Claim

  1. The selected claim will be removed from the Warranty Claims screen where
  2. the status is set to New.

View Warranty Claim in Accepted Status

  1. Click on the drop-down arrow in the Status field.

  1. The Status drop-down menu will be displayed.
  2. Click on A-Accepted in this list.

  • The claim can now be found in the Warranty Claims: Claim No: [ ] screen where the status is set to Accepted.

Reject Warranty Claim

In the Warranty Claims: Claim No: [ ] screen,

Select Warranty Claim

  1. Click on the row selector in front of the Claim No that you wish to reject.

Reject Warranty Claim

Click on Reject Claim.

View Warranty Claim in Rejected Status

  1. The selected claim will be removed from the Warranty Claims screen where
  2. the status is set to New.
  3. Click on the drop-down arrow in the Status field.

  1. The Status drop-down menu will be displayed.
  2. Click on R-Rejected in this list.

  • The claim can now be found in the Warranty Claims: Claim No: [ ] screen where the status is set to Rejected.