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Service

Work Orders - Add Labour Time

A work order holds all details with regard to the work done. All transactions concerning this work, including labour time are logged against the work order.

Ribbon Access:   Service   >   Work Orders

  • The Work Order Listing screen will be displayed.
  • Select the site.
    • In this image Durban has been selected.

  • Select the status.
    • This must be set to Open.

  • Click on the row selector in front of the work order that you wish to log labour time for.
  • Click on the Time tile.

    The Time bookings for WO Code [ ] screen will be displayed.
  • Click on Add.

    The Time Entry screen will be displayed.
    • Work Order: This will be auto populated according to the work order initially selected.
    • Employee: This will be auto populated with the name of the person currently creating the labour time log. You can click on the drop arrow and select a different employee from the menu if required.

    • Craft: Click on the drop-down arrow to display the craft menu list. Click on the craft you wish to add to this time entry log.
      Note: Only the crafts accredited to the previously selected employee will be listed in the menu.

    • Comments: In this text box, type a brief description of what the work order entailed.

    • Start Date: Click on the drop-down arrow and use the calendar function to select the relevant start date.
    • Start Time: Either type in or use the arrow indicators to select the correct start time.
    • Arrival Time: Either type in or use the arrow indicators to select the correct arrival time.
    • End Time: Either type in or use the arrow indicators to select the correct end time.

    • Regular Hours:
      1. Either, the system will calculate the difference between the Start Time and End Time entered in the previous step and will display the correct time taken accordingly.
      2. Or, you can simply type in the time taken to complete the task without filling in the Start, End or Arrival Time.
    • Overtime Hours: If overtime was booked, then type in or use the arrow indicators to select the amount of overtime in hours.
    • Overtime Factor: Click on the drop-down arrow to select an overtime factor if relevant e.g. 'Normal Sunday Rate' or 'Overtime 2'.
      • Note: Select 'Time' if the hours worked were 'regular' hours.
    • Billable: Click on this check box if this particular work order is billable.
      • Note: Manual work order labour is not billable. Client billable work should be logged by raising a call.

  • When you have finished adding the time entry details, click on Save.

  • You will return to the Time bookings for WO Code [ ] screen.
  • A Time Processing message box will pop up informing you that;
    • Time booking on WO: [ ] complete.
  • Click on OK.

  • You can now view the newly added time booking in this screen.