We are currently updating our site; thank you for your patience.

Service

My Work - Edit Work Order Description, Comments, Rectification Comment

Ribbon Access: Service >  My Work

The My Work listing screen will be displayed.

  1. Ensure that you have selected the Work Orders tab.
  2. Search for the work order that contains the Description that you wish to change.

  1. Click on the row selector in front of the work order to be edited.
  2. Click on Edit.

  • The Maintain WO - Ref [ ] will be displayed.

Edit Work Order Description

  • Click in the Description text box, select the incorrect text and delete it.
    • In this image, the text 'mono' has been selected to be deleted.

  1. Type in the changes as required.
    • In this image, 'colour' has replaced 'mono'.
  2. Click on Save.

  • The edited details will be saved and you will return to the My Work listing screen.
  • Here you can view the changes in the WO Description column.

Edit Work Order Comment

  1. In the Work Order listing screen, ensure that you have selected the Work Orders tab.
  2. Click on the row selector in front of the work order where you wish to change the Comment.
  3. Click on Edit.

  • Click in the Comment text box, select the incorrect text and delete it.
    • In this image, the text 'mono' has been selected to be deleted.

  1. Type in the changes as required.
    • In this image, 'colour' has replaced 'mono'.
  2. Click on Save.

    The edited details will be saved and you will return to the My Work listing screen.

Edit Work Order Rectification Comment

  1. In the Work Order listing screen, ensure that you have selected the Work Orders tab.
  2. Click on the row selector in front of the work order where you wish to change the Rectification Comment.
  3. Click on Edit.

  • Click in the Rectification Comment text box, select the incorrect text and delete it.
    • In this image, there is no text to be deleted but the Rectification Comment needs to be expanded to include more information.

  1. Type in the changes as required.
    • In this image, additional text has been added to the Rectification Comments box.
  2. Click on Save.

The edited details will be saved and you will return to the My Work listing screen.

  • Click on the expand button in the row of the edited work order.

  1. The Prior Work Orders frame will be expanded.
  2. Scroll right in this frame until you can view the Rectification Comment column.
  3. Here you can view the updated Rectification Comment details.