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Static Data

Static Data - Calls: Call Status

The Call Status frame can only be viewed for information. These codes are hard coded within BPO and no changes can be made to the information.

Ribbon Access: Static Data> Static Data

  1. The Static Data listing screen will be displayed.
  2. Use the filter row or scroll down the list until you find the Calls: Call Status row.
  3. Click on the expand icon to expand the Codes frame.
  4. Here you can view the call status codes.
  5. Collapse the Codes frame.
  6. Close the screen when done.