BPO Insight

Configure Exception Reports

Each employee can decide which exception reports to view and what acceptable target they want to use to manage the exceptions.

Ribbon Access: BPO Insight>  Configuration

• Click on the 'Configuration' link
• Click on the 'Show Report' check box for the reports you want to view.
• Make sure you in an 'Acceptable Target' for the selected reports.
• These details are saved as you make your changes.