Assets - Meters - Reset Reading

We are currently updating our site; thank you for your patience.

Equipment

The meter reading should only be reset where a contract has already been previously billed but the start reading for the next billing is incorrect.

A meter can only be reset once in a financial period.

If a the contract billing was incorrect due to an incorrect end reading, raise a contract credit note with the option to re-invoice , and correct the end reading on the credit note. This will raise a new invoice for the correct usage and reset the meter reading.

Ribbon Access: Equipment and Locations > Assets

The Machine List for [] screen will be displayed.

Select the Site and Status

Select the site.

In this image Durban has been selected.

Select the Item to be Reset

Select the row of the serialised item where you wish to reset the meter reading.
Click on the Meters tile.

Select the Meter to be Reset

Select the row of the meter where you wish to reset the reading.
Click on Reset Reading.

Reset Meter Reading Details

The Reading for Meter: [] meter screen will be displayed.

Date: This will be auto populated with the current date and time.

Date: Type in or click on the drop-down arrow and use the calendar function to select an alternative date, if required.
Time: Type in or use the directional arrows to select an alternative time, if required.

Reading: Type in or use the directional arrows to select the correct meter reading.
Final Reading: This will auto populate with the same detail as the Reading text box.
Roll Count: Type in or use the arrow indicators to select the roll count.
Comment: Type a comment relating to this meter reading, in this text box, if required.
Order No: Type an order number in this text box, if required.

Save Reset Details

When you have finished resetting the meter reading details, click on Save.

You will return to the Meter Listing for Serial No.: [] screen.
A Meter Reading message box will appear, advising the following:

Meter: [ ] reading has been captured.

Click on OK.

View the Reset Reading

Click on the expand icon in the row of the meter where the reading was reset.

The meter Readings frame will open.
Now you can view the reset reading.