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Maintenance

Work Requests - Edit a Work Request

Work requests are instructions for work to be done, which can then be checked by a technical / service manager and approved or rejected as required.

Ribbon Access: Maintenance / Projects   >   Work Requests

  1. The Work Requests listing screen will be displayed.
  2. Select the Site where the work request has been created.
    • The example has Durban selected.
  3. You can only edit work requests that are in an Open or Completed Status.
    • The example has Open selected.
  4. Click on the row of the work request you wish to edit.
  5. Click on Edit.

    Short cut key: Right click to display the All groups menu list. Click on Edit.

  1. The Edit Work Request screen will be displayed.
  2. Make the changes to the work request as required.

    Refer to Maintenance - Add Work Request for an explanation of the work request fields.

  1. Click on Save.

  1. When you receive the message to confirm that;
    • Work Request: WR[work request number] saved.
  2. Click on OK.

You will return to the Work Requests listing screen where you can view the changes made.