Maintenance
Work Requests - Introduction
Work Requests can be raised for reactive maintenance, i.e. issues or problems found whilst a current service or maintenance job is being performed.
A Service / Technical Manager can check these work requests and approve or reject them as required. If approved, a Work Order is generated - which can then be assigned to an employee and then actioned.
Ribbon Access: Maintenance / Projects > Work Requests |
- The Work Requests listing screen will be displayed.
- From this screen you can view a list of all the work requests for the Site and Status selected.
- This screen will open by default in the Open status.
Work Request Status
- All the work requests in the Work Request Listing
screen are sorted depending on the
Site and Status selected:
- Open
- Completed
- Closed
- Deleted
- Deferred
Ribbon Action Buttons
The Work Requests ribbon action buttons will be available (bold) or unavailable (greyed out) depending on the status selection.
In this screen you can:
- Maintenance - Add Work Request
- Maintenance - Edit Work Request
- Maintenance - Delete Work Request
- Maintenance - View Work Request
- Work Requests - Approve
- Work Requests - Decline
BPO.MNU.002