Sales

Services - Requests

A service request is raised for a Purchase Order or Purchase Requisition, where a Third Party Sub Contracting Service is required.

The Service Requests tile will list the Service Requests for a Service. No modifications and/or additions can be made.

To create a Service Request for a Purchase Order, click on the link to redirect to Introduction to Service Requests.

Ribbon Select Sales > Services

  • The Service listing screen will be displayed.
  • The Site filter will be set according to your company configuration. If required, select the Site as required.
    • The example has KwaZulu-Natal selected.

Note: Refer to Site Selection for more information.

  • The State filter will default to 'Active' upon opening.
    • Click on the drop-down arrow to change the status to Inactive if required.

Note: Refer to State/Type Selections for more information.

  • Select the row of the Service you wish to work with.
  • Click on the Requests tile in the Links panel.

  • The Service Requests for Service Code [ ] screen will be displayed.
  • Click on the drop-down arrow to select the correct Site.
    • In this image, KwaZulu-Natal has been selected.
  • All the Service Requests linked to the Service will display on the screen.

    Note that this is a view only screen and you will not be able to add or make changes to the information on this screen.

  • You can export the list to an Excel Spreadsheet by clicking on Export.
  • Click on Back or close the screen to return to the Service Listing screen.

Related Topics

Sales Services - Add a Service

Sales Services - Edit a Service

Sales Services - Delete a Service

Sales Services - View a Service

Sales Services - Link a Supplier

Sales Services - Add a Purchase Requisition

Sales Services - Purchase Orders

Sales Services - View Service Request List

Sales Services - Items Supplied Add / Link Supplier

Sales Services - Items Supplied Edit Supplier

Sales Services - Items Supplied Delete Supplier